About the KPMG Digital Channels Scorecard
The stakes have never been higher when it comes to businesses delivering their promise to
customers. As consumers become more attuned to using apps for everyday life events from social connection to social networking, online news, shopping online and working online, they are expecting nothing less from businesses they associate with. These businesses need to reimagine how user experience (UX) design principles are factored into every aspect of the interaction with customers on their digital platforms.
The KPMG Digital Channels Scorecard unveils in-

Building Cyber Security & Resilience in a Digital Africa

As digitization opens up, the ‘incumbents’ and ‘disruptors’ must understand that the business risks will no longer be ‘conventional’.

Introduction
As digitization opens up innovative products and services with cost effective processes and enhanced customer experience, the ‘incumbents’ and the digital ‘disruptors’ must understand that the business risks will no longer be ‘conventional’. The digital evolution has introduced a new dimension into the enterprise risk - the cyber risk. Unfortunately, cyber risk is not conventional, nei