Emergency Communications as a Service (ECaaS) by Carbyne enables partners to dramatically enhance your existing platform capabilities by adding video, voice, messaging and real time location with just a few lines of code. Applications like Computer Aided Dispatch (CAD) and other mission critical system can benefit from enhanced situational awareness and multi-channel communication for better incident outcomes.
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Critical event management software in usa
Responder Connect allows first responders to get a direct video view of the incident or event via a mobile device without an app. Provide operational visibility and preliminary support before the arrival of responders. Click here to see it in action.
Live Video for Multiple Field Responders
With our sharing and distribution capabilities, all responders, across jurisdictions and departments can simultaneously view incident live video on their devices. This makes for radically better collaboration and communication. It means more lives saved an
Responder Connect allows first responders to get a direct video view of the incident or event via a mobile device without an app. Provide operational visibility and preliminary support before the arrival of responders. Click here to see it in action.
Live Video for Multiple Field Responders
With our sharing and distribution capabilities, all responders, across jurisdictions and departments can simultaneously view incident live video on their devices. This makes for radically better collaboration and communication. It means more lives saved an
With APEX, your contact center will become more agile than ever before. Legacy technology doesn’t have flexibility, so we’ve built APEX to be a responsive solution. We’ve created a quick, pain-free integration and a simple, user-friendly one-screen interface to bring contact centers into the present and beyond.
APEX is fully i3 compliant and designed by communication experts according to the highest industry standards. Carbyne APEX offers an array of customization capabilities including live closed-captioning, pre-configured language translation, and more. Activate the customized features
APEX is fully i3 compliant and designed by communication experts according to the highest industry standards. Carbyne APEX offers an array of customization capabilities including live closed-captioning, pre-configured language translation, and more. Activate the customized features
From call to response, Carbyne’s live communication platform allows medics to provide preliminary treatment while en route, giving them a head start when every second counts.
Help your medics gain clarity before they arrive. With Carbyne, the caller can share a live video feed of the incident directly with the ambulance medics. A simple web link is all it takes to share the live video feed with your medics, no app or pre-install is required.Respond in the best way possible, with the most accurate view of the incident. Our layered call management platform surfaces vital information for medics
Help your medics gain clarity before they arrive. With Carbyne, the caller can share a live video feed of the incident directly with the ambulance medics. A simple web link is all it takes to share the live video feed with your medics, no app or pre-install is required.Respond in the best way possible, with the most accurate view of the incident. Our layered call management platform surfaces vital information for medics
Resolve your calls at lightning speed and great customer satisfaction. Carbyne Universe & APEX enables enterprise contact centers to have a direct, rich media-led conversation with their callers leveraging military-grade security and data privacy.Carbyne offers several unique new features for enterprise contact centers with data collaboration capabilities that other solutions can’t provide.Whether you have an existing contact center or you are shopping for one, we are here to partner with you. Explore a new level of security, resiliency and data privacy along side with best in class customer
Carbyne’s cloud native monitoring center solutions enable your call takers to have multi-media (video, voice, rich data) interactions with your employees and customers leveraging military-grade security, speed, and data privacy.Our call handling solutions offer unique features for monitoring centers looking to quickly resolve issues remotely without the need for end users to download an app.Convert regular calls coming into your monitoring center into rich communication sessions leveraging video and images. Identify the caller’s location in seconds and conference in stakeholders needed to res